Discretionary Housing Payment

Help with housing costs when benefits don’t cover the full amount

Discretionary Housing Payments (DHP) are extra payments made by local councils to help people who already receive Housing Benefit or the housing element of Universal Credit but are still struggling to cover their housing costs.

They are short-term, locally assessed, and not guaranteed — but for households under pressure, they can provide meaningful, practical support.

Key points at a glance

  • Only available if you already receive housing-related benefits

  • Decided by your local council, not automatically awarded

  • Designed to prevent hardship or housing instability

  • DHP is primarily designed to help with housing-related costs, but it can indirectly ease pressure caused by high energy bills or rising living costs.

    Support may help with:

    • Rent shortfalls where benefits don’t cover full rent

    • Temporary financial hardship affecting housing stability

    • Increased costs due to illness, disability or changes in circumstances

    • Situations where housing costs and affordability overlap with energy pressures

    Payments are usually time-limited and reviewed regularly.

  • You may be considered if all of the following apply:

    • You receive Housing Benefit, or

    • You receive Universal Credit with a housing element,
      and

    • Your benefits do not fully cover your rent or housing costs

    • You are experiencing financial pressure or hardship

    There is no automatic entitlement. Each application is assessed individually by your local authority.

    Find your local council:

    👉 https://www.gov.uk/find-local-council

  • Each local council:

    • Receives a limited annual DHP budget from central government

    • Sets its own assessment criteria within national guidance

    • Decides how long payments last and how much is awarded

    Councils will typically consider:

    • Household income and essential outgoings

    • Medical or disability needs

    • Risk of eviction or homelessness

    • Whether the housing costs are reasonable for the area

    Awards are not permanent and may need to be reapplied for.

  • Step 1 — Apply through your local council

    There is no national application form. Applications must be made directly to your local authority.

    Search your council website for:

    • “Discretionary Housing Payment”

    • “DHP application”

    Or start here:

    👉 https://www.gov.uk/find-local-council

    Most councils offer:

    • Online application forms

    • Telephone applications

    • Support through housing or benefits teams

    Step 2 — Provide supporting information

    You may be asked to provide:

    • Proof of Housing Benefit or Universal Credit

    • Rent or tenancy details

    • Bank statements

    • Evidence of hardship or additional costs

    Councils assess real financial pressure, not just benefit status.

    • Your council reviews your application

    • They may contact you for more information

    • You receive a written decision

    If approved:

    • Payments may be made to you or directly to your landlord

    • Support is usually awarded for a fixed period

    If refused:

    • You can usually ask for the decision to be reviewed

    • You may need to provide further clarification or supporting documents

  • Discretionary Housing Payments are often overlooked because:

    • They are locally administered

    • They are not widely advertised

    • They sit outside headline national schemes

    Yet for many households, DHP can be one of the fastest ways to stabilise finances when housing costs become unmanageable.

If DHP isn’t available to you

If you don’t qualify, or your council’s DHP budget has been used, other forms of support may still be available, including:

  • Household Support Fund

  • Local welfare or crisis support

  • Health-linked energy assistance

These options are explained elsewhere in NUVOE’s local support guides below.

More options

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    Household Support Fund

  • Geometric drawing of an outline square with sections divided by vertical, horizontal, and circle lines.

    Local Welfare Assistance Schemes

  • Geometric drawing of an outline square with sections divided by vertical, horizontal, and diagonal lines.

    Health-linked energy support

  • Energy supplier trust funds